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Get in touch
Say hello
Questions about an order, sizing, or just want to talk cats? We reply within one business day.
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よくある質問
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Frequently asked
Common questions
How long does shipping take?
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Ships Australia-wide. Orders are processed within 1–8 business days, then arrive 1–3 weeks from dispatch.
Tracking is provided the moment your order ships.
What if my cat doesn't take to it?
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Try placing a worn shirt or familiar blanket inside. Scent helps more than you'd think.
If it's still a no after two weeks, reach out. Every piece is covered by our 30-day happiness guarantee.
Can I return something?
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You have 30 days from delivery to start a return or exchange on any unused item in original condition.
Email us with your order number and we'll send instructions within 24 hours.